About Us
Our history
Hello! We are AOOP, a consultancy specializing in professional services, hyperautomation, digital experiences and Total Experience and focused on service design, implementation of solutions and the customer.
The customer is at the center of our business, and that is why we do not give up investing in complete experiences with first-class service.
Learn more about our journey:
2017
AOOP establishment
We became an important ServiceNow partner
2018
We reached the level of the ELITE ServiceNow partnership, the maximum level in record time
We created 8 specialized Tribes, being a quality reference in all ServiceNow solutions.
2019
We became a ServiceNow ATP (Authorized Training Partner)
We created the “Digital Squad”, our ServiceNow & AMS development factory
2020
We created Operational Efficiency Tribe & Happy Customers
We created the Experience Labs, a tribe focused on Digital Services Experiences
2021
We created our academy, the “Shark Academy”, with the aim of training our professionals and the market at a high level
We were recognized as a “Leader” in the Servicenow Ecosystem Quadrants by ISG Provider Lens in 2021
2022
We added two new partnerships to our portfolio: Digibee and Celonis
We were named “Americas Partner of the Year 2022” by ServiceNow
We were recognized as a “Leader” in the Servicenow Ecosystem Quadrants by the ISG Provider Lens in 2022
We started our international expansion, through our LATAM tribe, focused on Latin America.
2023
Named “Americas Partner of the Year 2023” by ServiceNow for the Second Consecutive Year
We created an Innovation Area and new products and launches new products developed by Aoop for the Market
2017
AOOP establishment
We became an important ServiceNow partner
2018
We reached the level of the ELITE ServiceNow partnership, the maximum level in record time
We created 8 specialized Tribes, being a quality reference in all ServiceNow solutions.
2019
We became a ServiceNow ATP (Authorized Training Partner)
We created the “Digital Squad”, our ServiceNow & AMS development factory
2020
We created Operational Efficiency Tribe & Happy Customers
We created the Experience Labs, a tribe focused on Digital Services Experiences
2021
We created our academy, the “Shark Academy”, with the aim of training our professionals and the market.
We were recognized as a “Leader” in the Servicenow Ecosystem Quadrants by ISG Provider Lens in 2021.
2022
We added two new partnerships to our portfolio: Digibee and Celonis
We were named “Americas Partner of the Year 2022” by ServiceNow
We were recognized as a “Leader” in the Servicenow Ecosystem Quadrants by the ISG Provider Lens in 2022
We started our international expansion, through our LATAM tribe, focused on Latin America.
2023
Named “Americas Partner of the Year 2023” by ServiceNow for the Second Consecutive Year.
We were recognized as “leader” in the quadrants of ServiceNow Ecosystem by ISG Provider Lens, in 2023.
We created an Innovation Area and new products and launched new products developed by Aoop for the Market.
Our experiences and acknowledgements
Acknowledgements
ServiceNow 2023 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards.
ServiceNow 2022 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards.
Excellence and leadership in the ServiceNow ecosystem in 2 quadrants for 2 consecutive years in the ISG Provider LensTM ServiceNow Ecosystem Partners Brazil 2021 and 2022 report
Excellence and leadership in the ServiceNow ecosystem in 3 quadrants for 2 consecutive years in the ISG Provider LensTM ServiceNow Ecosystem Partners Brazil 2021 and 2022 report
We are a highlight of excellence and leaders in 3 quadrants in the ISG Provider Lens™ServiceNow Ecosystem Partners Brasil 2023.
Acknowledgements
ServiceNow 2023 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards.
ServiceNow 2022 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards.
Excellence and leadership in the ServiceNow ecosystem in 2 quadrants for 2 consecutive years in the ISG Provider LensTM ServiceNow Ecosystem Partners Brazil 2021 and 2022 report
Excellence and leadership in the ServiceNow ecosystem in 3 quadrants for 2 consecutive years in the ISG Provider LensTM ServiceNow Ecosystem Partners Brazil 2021 and 2022 report
We are a highlight of excellence and leaders in 3 quadrants in the ISG Provider Lens™ServiceNow Ecosystem Partners Brasil 2023.
Culture & Values
Everything starts with a purpose!
Ours?
It is to reinvent the way of delivering professional services using and adopting disruptive and innovative technologies, making companies more efficient and consumers happier.
How?
Working with people and for people.
Together, we believe in the power of transformation. We believe we can make businesses more efficient and more digital.
We are a company with a young and entrepreneurial spirit and around here we breathe technology.
Therefore, we always say that, more than delivering projects and digital solutions, we deliver enchanting ones.
With whom?
Together! Because we are Aoopers!
And above all, we are entrepreneurs, disruptive, engaged and passionate about doing amazing things.
We love to study and share knowledge. Collaboration is one of our values. #sharkteam
We use innovative ideas to deliver enchanting experiences that directly impact the lives of thousands of people around the world.
Ours values?
Our values are part of our essence and compose our Aooper way of being, a set of behaviors that we bring to light every day with our Culture.
Together we are stronger
#sharkteam #overcoming
People are our most valuable asset. They are the ones who create amazing things!
Together, they can do even more amazing things.
Therefore, we encourage collaboration, teamwork and the diversity of people, who bring us different points of view.
With collaboration, equity and diversity, we are even better.
We are Protagonists
#enchantedtogether #development
We have entrepreneurial thinking, our Aoopers have sense of ownership. Persistence, audacity to lead and responsibility define us.
We are Innovators
#learning #challenges
We go beyond technology. Our motto is to bring the best solution to our customers, our Aoopers and society.
We are curious people and we love to learn new things, so we are always looking for the new, the different and the innovation to insert in our daily lives.
We are passionate about what we do
#gottobehappy #engagement
We make lovely deliveries because we work with sparkle in our eyes, this is our differential.
In fact, our motto here is #temqueserfelliz, which means being happy on the way, and not just at the end of the journey.
We put the customer at the center
#respect #satisfaction
Our customers, whether internal or external, are people. And around here, we put people at the center!
Therefore, our responsibility is to take care of our people so that they develop a humanized and charming work.
Join the Shark Team
Hey, let’s transform our customer s’ experience together? We are a company that breathes technology, our team is passionate about innovation, about doing incredible things.
Technology partners
We take digital transformation and hyper-automation to another level of quality through disruptive and efficient solutions in partnership with major technologies
