Speed up your
digital transformation
We are specialists in the Total Experience (TX) culture, that is, in creating shared and complete experiences, as well as a more integrated approach to our customers and employees.
Hyperautomation and digital transformation is Aoop's specialty
We offer a complete journey of digital transformation, promoting a Total Experience to our customers.
Want to know more? Click here.
Aoop in the context of Total Experience (TX)
We are specialists in the Total Experience (TX) culture, that is, in creating shared and complete experiences, as well as a more integrated approach to our customers and employees. This means that we work with 4 fronts: Multi Experience (MX), Customer Experience (CX), Employee Experience (EX) and User Expirence (UX).
Our development takes place from an integrated and shared approach, where the customer is the focus of the entire operation.
Our experiences and acknowledgements
ServiceNow 2022 and 2023 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards
Excellence and leadership in the ServiceNow ecosystem in 3 quadrants for 3 consecutive years in the ISG Provider Lens™ ServiceNow Ecosystem Partners Brazil 2021, 2022 and 2023 reports
Beyond IT Excellence 2018-2019
ServiceNow recognition as the company that most innovated with the ServiceNow platform
One of the top 10 ServiceNow Services consultancies in the world according to CIO Applications 2019
Hyperautomation and digital transformation is Aoop's specialty
We offer a complete journey of digital transformation, promoting a Total Experience to our customers.
Want to know more? Click here.
Aoop in the context of Total Experience (TX)
We are specialists in the Total Experience (TX) culture, that is, in creating shared and complete experiences, as well as a more integrated approach to our customers and employees. This means that we work with 4 fronts: Multi Experience (MX), Customer Experience (CX), Employee Experience (EX) and User Expirence (UX).
Our development takes place from an integrated and shared approach, where the customer is the focus of the entire operation.
Our experiences and acknowledgements
ServiceNow 2022 and 2023 Partners of the Year in the “Americas Emerging Growth Markets” category at the ServiceNow Partner Awards
Excellence and leadership in the ServiceNow ecosystem in 3 quadrants for 3 consecutive years in the ISG Provider LensTM ServiceNow Ecosystem Partners Brazil 2021, 2022 and 2023 reports
One of the top 10 ServiceNow Services consultancies in the world according to CIO Applications 2019
Beyond IT Excellence
2018-2019
ServiceNow recognition as the company that most innovated with the ServiceNow platform
Speed up your digital transformation and Total Experience with strategies focused on your result:
Consulting and advisory in hyperautomation of digital services
Design & Experience of "Total Experience" digital services
Implementation and integration of automation solutions for digital services
Development factory on digital platforms
Managed Services and Support
Trainings
Technology partners
We take digital transformation and hyper-automation to another level of quality through disruptive and efficient solutions in partnership with major technologies
Customers
Our methodology for delivering solutions and projects guarantees great efficiency, agility and satisfied customers throughout the journey.
“At the beginning of Elopar’s CSC operations, our service controls were scattered across different systems and Excel spreadsheets. Among the main difficulties were connectivity, infrastructure, measurement of results and orchestration of workflows, also harming our metrics and not being friendly to the end user. As a solution, we chose to deploy the ServiceNow platform with the support and partnership of Aoop. Our result was to obtain a single portal for all companies of the Elopar conglomerate. There were 6 months of implementation, where we managed to reduce more than 70% of our service catalog, optimizing navigation and user experience, and system integration with the platform’s workflow, which generates and automates the flows and processes between the business areas and applicants. In the first few months, we gained a 20% increase in calls, which were previously captured often by email or telephone and are now in the system. Consolidating everything into a single portal is wonderful!”
Aline Kedma Nozima
Controllership Superintendent
“Working with Aoop is a synonymous of integration and delivery, they have a feeling of ownership. The experience we have with them is a lot of dedication to make things happen the right way, always looking for the best for the customer and for the product.”
Carina Surge
IT Director
“At the beginning of Elopar’s CSC operations, our service controls were scattered across different systems and Excel spreadsheets. Among the main difficulties were connectivity, infrastructure, measurement of results and orchestration of workflows, also harming our metrics and not being friendly to the end user. As a solution, we chose to deploy the ServiceNow platform with the support and partnership of Aoop. Our result was to obtain a single portal for all companies of the Elopar conglomerate. There were 6 months of implementation, where we managed to reduce more than 70% of our service catalog, optimizing navigation and user experience, and system integration with the platform’s workflow, which generates and automates the flows and processes between the business areas and applicants. In the first few months, we gained a 20% increase in calls, which were previously captured often by email or telephone and are now in the system. Consolidating everything into a single portal is wonderful!”
Aline Kedma Nozima
Controllership Superintendent
“Working with Aoop is a synonymous of integration and delivery, they have a feeling of ownership. The experience we have with them is a lot of dedication to make things happen the right way, always looking for the best for the customer and for the product.”
Carina Surge
IT Director
“At the beginning of Elopar’s CSC operations, our service controls were scattered across different systems and Excel spreadsheets. Among the main difficulties were connectivity, infrastructure, measurement of results and orchestration of workflows, also harming our metrics and not being friendly to the end user. As a solution, we chose to deploy the ServiceNow platform with the support and partnership of Aoop. Our result was to obtain a single portal for all companies of the Elopar conglomerate. There were 6 months of implementation, where we managed to reduce more than 70% of our service catalog, optimizing navigation and user experience, and system integration with the platform’s workflow, which generates and automates the flows and processes between the business areas and applicants. In the first few months, we gained a 20% increase in calls, which were previously captured often by email or telephone and are now in the system. Consolidating everything into a single portal is wonderful!”
Aline Kedma Nozima
Controllership Superintendent
“Working with Aoop is a synonymous of integration and delivery, they have a feeling of ownership. The experience we have with them is a lot of dedication to make things happen the right way, always looking for the best for the customer and for the product.”
Carina Surge
IT Director
“At the beginning of Elopar’s CSC operations, our service controls were scattered across different systems and Excel spreadsheets. Among the main difficulties were connectivity, infrastructure, measurement of results and orchestration of workflows, also harming our metrics and not being friendly to the end user. As a solution, we chose to deploy the ServiceNow platform with the support and partnership of Aoop. Our result was to obtain a single portal for all companies of the Elopar conglomerate. There were 6 months of implementation, where we managed to reduce more than 70% of our service catalog, optimizing navigation and user experience, and system integration with the platform’s workflow, which generates and automates the flows and processes between the business areas and applicants. In the first few months, we gained a 20% increase in calls, which were previously captured often by email or telephone and are now in the system. Consolidating everything into a single portal is wonderful!”
Aline Kedma Nozima
Controllership Superintendent
“Working with Aoop is a synonymous of integration and delivery, they have a feeling of ownership. The experience we have with them is a lot of dedication to make things happen the right way, always looking for the best for the customer and for the product.”
Carina Surge
IT Director
