Aoop offers Managed Services and Technical Support specialized in ServiceNow focused on keeping your operation stable, up-to-date and constantly evolving.

With 100% remote operation and a certified team, Aoop guarantees:

• Continuous support for incidents, requests and questions about the platform
• Proactive monitoring and preventive fault correction
• Management of evolutionary improvements with planning and prioritization aligned with the business
• Application of ServiceNow best practices, ensuring performance and security
• Support in Portuguese, English and Spanish with SLA defined by contract

Aoop has support that goes beyond technical assistance: constant delivery of value, helping your company evolve efficiently, reducing risks and optimizing investments in technology.

Aoop offers Managed Services and Technical Support specialized in ServiceNow, ensuring stability, security and continuous evolution of the platform.

Main benefits:

• Reduction of costs with support and maintenance
• Continuous improvement and mitigation of operational risks
• Strategic use of internal talent, freeing up teams for higher-value initiatives

Delivery approach:

• 5×9 remote support with fast and qualified service
• Remote administration of the ServiceNow platform
• Upgrade management with planning and minimal impact
• Technical support and implementation of specific improvements

Flexible contracting models:

Aoop offers annual plans starting at 20 hours per month with a modular structure that adapts to the volume and complexity of customer demands.